Voice Broadcast is used to broadcast a pre-recorded voice message to multiple recipients at once. Interactive voice broadcasting will allow the call recipient to listen to the recorded message and interact with the system by pressing keys on the phone keypad. The system can detect which key is pressed and be programmed to interact and play various messages accordingly.
It is a popular method of direct marketing. Industry groups such as insurance, real estate, telemarketing, healthcare, direct sales, etc., can use it to create leads or as a follow-up method to their existing or past customers and/or current prospects.
The number of simultaneous calls depends on the number of outgoing channels available to the client.